FAQs
Why your socks are comfortable?
Simply put, our socks are made with perfect cotton quality to keep them looking all day long and keep your foot cool and dry in high and low temperatures.
75% Cotton, 22% Polyester, 03% Spandex
How do you ensure the quality of your products?
Our socks are designed by our team in Kuwait and produced by suppliers with high standards in China with our close attention to the production process.
How should I wash my socks?
Socks life span can vary depending on how you handle your socks. We recommend a machine-washing temperature of 40°C/104°F. Socks should be turned inside out, avoid bleaching or ironing, and kept out of the dryer.
Do you offer gift boxes?
We don't offer the option of gift boxes, but our packing design can be presented as a great modern gift.
Where can I find a Soxmania store?
This is our up coming future plan. Currently, we don’t have any stores. If you wish to see our products before ordering, check out our reseller's list.
Can I exchange a product?
Unfortunately, we don't exchange products, but you can always return delivery for a refund, and then place a new order. Refunds are subject to the conditions of our policy.
Is there any other way to place an order?
Yes, you can send a WhatsApp message to +965 92295914 and our customer service advisors will support you.
What payment methods do you accept?
The following payment options are available:
Credit Cards: |
Visa Mastercard KNet |
Cash on Delivery: |
Pay upon receiving the order – For Kuwait shipping address only |
How much are delivery costs?
Delivery Costs:
Local Delivery – Kuwait only |
2 KWD |
G.C.C countries and others (Aramex): Saudi Arabia, the Kingdom of Bahrain, the United Arab Emirates, Qatar, the Sultanate of Oman, Egypt, Jordan, the United Kingdom | 4 KWD |
G.C.C countries and others (Fedex): the Kingdom of Bahrain, the United Arab Emirates, Qatar, the Sultanate of Oman, Egypt, Jordan, the United Kingdom |
Based on Fedex Rate Calculations |
How long does delivery take?
The Delivery Time depends on what you're buying.
Local Delivery - Kuwait: |
within 2 business days |
G.C.C countries and others |
5-7 business days |
Orders are shipped on business days only. Business days are Sunday to Thursday, excluding national holidays.