Return & Refund

Return Inquiries

You can return your purchase from www. for a full refund within 14 days of receiving them. Items bought from our resellers store cannot be returned to us. Ensure the following conditions are met for a smooth return process:
  • When you return any product, you must cover the shipping charges.
  • If you would like to change your item for a different color or size, please return your unwanted item and place a new order.
  • All items have to be unused with labels and packaging intact. Products must be in the condition you received them and in the original box and/or packaging.
  • Shipping fees and cash on delivery fees are non refundable.
  • Orders paid using cash on delivery service will be refunded through soxmania shopping vouchers.
  • Any refunds made by us will be processed back to the original payment method when you placed your order.
  • We do not take responsibility for any items lost during the return shipping.
One of our shipping partners will pick up your purchase. Once your return is inspected by our team, your refund will be processed and a credit will be automatically applied to your credit card within 10 to 14 business days.

Return Process

Please send us your order ID or mobile number to below options & we will contact you within three business days: